Decision-Maker Targeting
We target the people who actually make booking decisions: parents for paediatric services, adult children for aged care, support coordinators for NDIS. Not just patients.
Parents of toddlers who might need speech therapy. Adult children researching aged care options. Weekend athletes who don't know an EP could help their recovery. We find the people who need your services before they know to look for you.
Trusted by 100+ healthcare practices and medical clinics across Australia
Beyond the Patient
Allied health bookings often come from someone other than the patient. We build campaigns around that reality.
We target the people who actually make booking decisions: parents for paediatric services, adult children for aged care, support coordinators for NDIS. Not just patients.
Exercise physiology, myotherapy, osteopathy. People don't search for what they don't know exists. Meta Ads build awareness and drive discovery.
Reaching NDIS participants, support coordinators, plan managers, and families who influence provider selection. Understanding who to target for your services.
Reaching parents of young children in your service area with age-appropriate targeting for developmental stages.
All ad creative and copy reviewed for AHPRA compliance before launch. Understanding what can and cannot be claimed.
Campaign management based on actual enquiries and bookings, not likes and impressions. Real results that matter.
Strategic Approach
Understanding when and why different decision-makers engage with allied health services shapes every campaign we build.
Identifying the actual decision-makers for your services: parents, family members, support coordinators, patients themselves.
Custom ad creative designed for your specific services and audiences. Not stock templates.
AHPRA-compliant copy that connects with your audience while meeting advertising requirements.
Implementing tracking that ties enquiries back to campaigns despite iOS privacy changes.
Continuous optimisation based on actual bookings and enquiry quality, not platform metrics alone.
Social Media Strategy
The awareness and decision-maker targeting that transforms social advertising into patient acquisition
Many potential patients don't know they need you because they don't know your profession exists or what it treats. Someone with chronic fatigue might benefit enormously from an exercise physiologist, but they're not searching for one because they don't make that connection. A parent might not recognise that their child's picky eating is a feeding therapy issue, not a phase.
This is where Meta advertising excels. Instead of waiting for people to search, you can proactively reach people who match the profile of your ideal patients. Parents of children in the age range most likely to need developmental support. Adults with lifestyle factors that suggest they'd benefit from your services. Families dealing with situations where allied health intervention helps.
In allied health, the person booking often isn't the person receiving treatment. Parents book for children. Adult children research options for ageing parents. Support coordinators select NDIS providers. Carers arrange aged care services.
Meta's targeting capabilities let us reach these decision-makers directly. We can target parents of children aged 2-5 for paediatric speech therapy. We can reach adults aged 45-65 who are likely to have parents needing aged care services. We can build audiences of people interested in disability support services.
This decision-maker focus fundamentally changes campaign structure compared to generic healthcare advertising that assumes the patient is always the searcher and booker.
Exercise physiology, myotherapy, and osteopathy have lower public awareness than physiotherapy or psychology. When people don't know your profession exists, they can't search for it. Meta Ads solve this by building awareness proactively.
Educational content that explains what exercise physiologists do for chronic disease management. Awareness campaigns showing how myotherapy differs from massage. Information about osteopathic approaches to musculoskeletal issues. This content reaches people who might benefit but don't know to look for you.
NDIS creates unique marketing dynamics because multiple stakeholders influence provider selection. Participants themselves, families, support coordinators, plan managers, and LACs all play roles in the decision process.
Meta advertising lets us reach each stakeholder type with appropriate messaging. Support coordinators see content about provider reliability and reporting. Families see information about participant outcomes and care quality. Participants see content focused on their goals and how you can help achieve them.
AHPRA advertising guidelines apply to social media advertising just as they do to any other marketing. Testimonials, outcome claims, and qualifications all have restrictions that must be navigated carefully.
We build compliance into the creative process from the start. Ad copy is reviewed against current guidelines before launch. Visual content is assessed for any implied claims. Landing pages are structured to convert while meeting regulatory requirements.
Medical Marketing Results
Case Study
“We went from launch to $1M ARR in six weeks.”
Mitchell — Founder, Rumen
New telehealth clinic needed rapid patient acquisition and efficient operations to scale in the medical weight loss market.
Full-funnel digital strategy with automated bookings, patient management, and retention-focused campaigns.
350 to 6,500 patients in 15 months. $1M ARR in 6 weeks. 90% admin workload reduction through automation.
Client Results
Medical practices across Australia share how they transformed patient acquisition with AHPRA-compliant marketing that delivers measurable outcomes.
"Casey and his team have been a true partner to Better Rehab, helping to grow the business through successful campaigns. Casey shows high levels of expertise and we've been lucky to have him on board as the 'Marketing Engine'."
"We went from 350 to 6,500 patients in under 15 months. Admin load cut by over 90% and patient retention jumped by more than 450%."
"They have single-handedly grown my business. We're now turning away $60,000 every week in organic leads. Because, we just don't have the capacity."
"Since going with Casey and his team, we have had nothing but wins. They've got awesome results with low lead costs and have taken the time to really understand our business."
"If you're looking for a highly experienced, knowledgeable and ideas-driven marketing agency, look no further. He's helped transform our business from a fairly humble start-up to a fast growing service provider."
"Super impressed with his promptness, communication, professionalism, and knowledge of the full suite of digital marketing. You and your team are second to none!"
"As an experienced health professional I am a hard sceptic. Casey and his team over delivered on my project with an A+ website design having actively listened to every point I was seeking."
"Working with Casey and his team was nothing short of exceptional. The final product exceeded all expectations, both visually and functionally. It was a seamless experience from start to finish."
"Casey and his team were an absolute lifesaver. They understood exactly what our vision and goals were and did not fall short of delivering an exceptional piece of work."
"The communication was quick, clear and easily understandable. They balance patience and efficiency really well, resulting in a superb end product. Highly recommended."
"Casey was so empathetic and patient in listening to my ideas. He goes above and beyond. If you want a marketing agency that REALLY wants to help you grow your business, pick Casey and his team."
"Excellent company to deal with and their web design is incredible. Would use them again and again."
"They show high levels of expertise and we've been lucky to have them on board as the 'Marketing Engine'. Would definitely recommend to anyone looking to invest in growth."
Full-Service Management
Professional ad creative, compliant copy, audience strategy, and tracking that actually works post-iOS 14.
Custom audiences targeting the people who actually make booking decisions for your services.
Different campaigns for different services, each targeting appropriate audiences.
Professional ad creative designed for your specific practice. No generic healthcare templates.
Native lead forms for efficient enquiry capture when appropriate for your services.
Re-engaging website visitors who showed interest but didn't convert.
Expanding reach to people similar to your existing patients.
Navigating Meta's healthcare advertising policies and AHPRA requirements.
Clear reporting on enquiries, cost per acquisition, and actual booking outcomes.
Questions Answered
What allied health practice owners need to know about Facebook and Instagram advertising
Google captures people actively searching. Meta reaches people before they search, building awareness and targeting decision-makers. Many successful practices use both for different purposes.
Most practices invest $1,500 to $4,000 monthly. Smaller budgets can work for testing or solo practitioners. Investment scales with growth objectives.
Yes. We target NDIS participants, support coordinators, and families who influence provider selection. The multi-stakeholder nature of NDIS makes Meta particularly useful for building awareness.
Age-appropriate targeting based on likely child ages, geographic targeting for your service area, and interest-based targeting. We reach parents who may need paediatric allied health services.
Meta Ads work well for building awareness of lesser-known professions. Exercise physiologists, myotherapists, osteopaths can reach potential patients who don't know to search for them specifically.
All creative and copy reviewed against AHPRA guidelines before launch. We understand the restrictions and build compliance into the creative process.
Video typically performs well for building trust and explaining services. Static images work for direct response. We test formats to find what works for your specific audience.
We implement Conversions API and server-side tracking to maintain accurate attribution despite iOS privacy restrictions.
Still have questions? We're here to help.
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