Industries

Meta Ads for Positive Behaviour Support

Meta Ads That Reach PBS Families and Coordinators

Most PBS referrals come during stressful moments, but the best client relationships start earlier. Meta advertising positions your practice in front of support coordinators and families before urgent situations arise, building awareness so you are the first call when behaviour support is needed.

100+

Healthcare Clients

44,581

Tracked enquiries generated in 2025

100%

Healthcare Focus

Trusted by 100 + Australian and global businesses in healthcare

MiXray Cannon HillOptiplex Children'sBabybubBetter RehabHotDocXR Health

As featured in

Medscape
Forbes
HubSpot
Search Engine Land
News.com.au
American Express

Proactive PBS Marketing

The Honest Case For Our Positive Behaviour Support Facebook Ads

Support coordinators maintain mental lists of trusted providers. Meta advertising ensures your practice is on that list before they receive their next challenging referral. We build campaigns that establish your expertise and reliability in the minds of NDIS professionals.

  • Reach Coordinators, Not Just Families

    PBS referrals involve professional relationships as well as direct family enquiries. We reach support coordinators, plan managers and LACs through job-role targeting and engagement audiences, alongside awareness campaigns for families.

  • Explain a Misunderstood Service

    Many participants and decision makers confuse PBS with discipline, counselling or behaviour management. Video and carousel placements give you room to clarify what a functional behaviour assessment and a behaviour support plan involve, so enquiries arrive already understanding the scope of your work.

  • Presence Between Plan Reviews

    Behaviour support referrals often follow plan reviews, school transitions and changes in living arrangements. Always-on Meta campaigns keep your name visible across the quieter stretches, so you are remembered when a coordinator next needs a registered practitioner.

  • Lead Forms That Respect Privacy

    Initial advertising enquiries should collect only permitted contact details. Funding, participant history and assessment information belong in your private intake process, with your team deciding whether the referral fits your scope.

  • Nurture Slow Referral Cycles

    Referrals may arrive well after a coordinator first hears about your practice. Current service information, capacity updates and direct professional communication help coordinators assess whether your team can accept a referral.

  • Sustainable Cost Per Enquiry

    Suitable PBS practitioners are scarce in many regions and most practices already have waitlists, so the goal is usually steady, well-matched referrals rather than volume. We keep cost per enquiry measured and pause delivery when your caseload is full.

Relationship-Building Campaigns

Inside Our Positive Behaviour Support Facebook Ads Delivery

Our funnel approach introduces your practice to coordinators through valuable content, reinforces your expertise through practitioner explainer content, and captures enquiries when they are ready to refer. This patient approach builds stronger referral relationships than crisis-only marketing.

  1. 01

    Map Your Referral Network

    We start by separating your demand into referrer-led and family-led pathways, then build matching audiences: support coordinators, plan managers and LACs reached through job-role targeting, and parents and carers reached through location and life stage, each with its own creative.

  2. 02

    Build Credibility Creative

    We produce explainer video and carousel assets that walk through your assessment methodology, registration groups and reporting standards. The focus is demonstrating clinical rigour and PBS Capability Framework alignment, not generic disability stock imagery.

  3. 03

    Frame Compliant, Strengths-Based Copy

    Copy is written within Meta policy and NDIS Commission standards, using person-first, strengths-based language. We describe reducing restrictive practices and building participant capability without sensationalising behaviours of concern or naming individuals.

  4. 04

    Connect Tracking to Real Intake

    We compare campaign results with aggregate intake outcomes recorded in your own systems, so optimisation chases real referrals rather than inflated in-platform form counts.

  5. 05

    Run, Read and Refine

    We manage delivery against your registration capacity and geography, pausing audiences when your caseload is full and reopening them as space appears, with decisions driven by which referrer segments actually convert to plans.

Deep Dive

How We Approach Positive Behaviour Support Facebook Ads

Building referral relationships with support coordinators through Facebook and Instagram

Medical Marketing Results

Healthcare Marketing Case Studies

A woman in blue activewear standing tall against a vivid blue sky
Medical Weight Loss

$1M ARR in 7 weeks

“We went from launch to $1M ARR in seven weeks.”

Founder, Telehealth Medical Weight Loss Clinic

Challenge

New telehealth clinic needed rapid patient acquisition and efficient operations to scale in the medical weight loss market.

Solution

Full-funnel digital strategy with automated bookings, patient management, and retention-focused campaigns.

Results

350 to 6,500 patients in 15 months. $1M ARR in 7 weeks. 90% admin workload reduction through automation.
View Case Studies

This case study reflects one client's reported results. Some businesses are anonymised at their request for commercial confidentiality. Individual results vary and are not a guarantee of future performance.

Proven performance

Healthcare marketing that earns its place in the numbers.

44,500+

Tracked enquiries generated in 2025

100+

Healthcare clients

10+

Years of team experience

Numbers like these start with one conversation.

Book a free strategy call

Healthcare Meta Ads Results

Real results from healthcare meta ads campaigns.

Relevant, unedited results from healthcare campaigns. Client-identifying information is removed for privacy; the performance data is unchanged.

Meta Ads Manager results showing 1,506 form leads at $10.33 per lead from $15,549.87 in ad spend for a healthcare practice
Meta Ads: 1,506 form leads for a peptide therapy clinic at just $10.33 per lead from $15,549.87 in ad spend.
Meta Ads Manager results showing 438 leads at $13.43 per lead from $5,881.86 in ad spend for a healthcare client
Meta Ads: 438 leads for a medicinal cannabis clinic at $13.43 per lead from $5,881.86 in total ad spend.
Meta Ads Manager table showing 444 website leads at $3.04 per lead reaching 75,668 people
Meta Ads: 444 website leads for a healthcare practice at just $3.04 per lead, reaching 75,668 people with 207,565 impressions.
Meta Ads Manager results showing 232 form leads at $23.83 per lead from $5,528.00 in ad spend for a healthcare practice
Meta Ads: 232 form leads for a GP clinic at $23.83 per lead across $5,528 in ad spend.

Client Results

Trusted by healthcare leaders.

Healthcare businesses and service providers share their experience of working with MMG.

Casey and his team have been a true partner, helping to grow the business through successful campaigns. Casey shows high levels of expertise and we've been lucky to have him on board as the 'Marketing Engine'.
MM Marketing Manager National Allied Health Clinic
We went from 350 to 6,500 patients in under 15 months. Admin load cut by over 90% and patient retention jumped by more than 450%.
TW Founder Telehealth Medical Weight Loss Clinic
They have single-handedly grown my business. We're now turning away $60,000 every week in organic leads. Because, we just don't have the capacity.
Dr Lauren Crumlish Dr Lauren Crumlish Founder, Speech Clinic
Since going with Casey and his team, we have had nothing but wins. They've got awesome results with low lead costs and have taken the time to really understand our business.
Chris Jellis Chris Jellis Founder, Domain Health
If you're looking for a highly experienced, knowledgeable and ideas-driven marketing agency, look no further. He's helped transform our business from a fairly humble start-up to a fast growing service provider.
Jack Duke Jack Duke Founder, Care Speech Pathology
Super impressed with his promptness, communication, professionalism, and knowledge of the full suite of digital marketing. You and your team are second to none!
SP Storm Parker Founder, Allied Health Therapy Group
As an experienced health professional I am a hard sceptic. Casey and his team over delivered on my project with an A+ website design having actively listened to every point I was seeking.
AN Anneke Founder, Gentle Wombat
Working with Casey and his team was nothing short of exceptional. The final product exceeded all expectations, both visually and functionally. It was a seamless experience from start to finish.
ZH Zac Hames Founder, The Alternate Health Co
Casey and his team were an absolute lifesaver. They understood exactly what our vision and goals were and did not fall short of delivering an exceptional piece of work.
TS Taqi Shaik Founder, Top Doc Infusion Clinic
The communication was quick, clear and easily understandable. They balance patience and efficiency really well, resulting in a superb end product. Highly recommended.
HT Hishaam Tayob Founder, CuziCare
Casey was so empathetic and patient in listening to my ideas. He goes above and beyond. If you want a marketing agency that REALLY wants to help you grow your business, pick Casey and his team.
SP Stephanie Poma Founder, Healthcare Clinic
Excellent company to deal with and their web design is incredible. Would use them again and again.
AT Allan Tomlinson Founder, Occupational Therapy Clinic

Swipe for more reviews

Testimonials and results shown are from real clients and reflect their own reported outcomes. Some businesses are anonymised at their request for commercial confidentiality. Individual results vary and are not a guarantee of future performance.

Marketing Manager National Allied Health Clinic

Verified client

PBS-Specific Targeting

What You'll Actually Get From Our Positive Behaviour Support Facebook Ads

Job-role targeting for professional referrers, awareness campaigns for families and clear service information for both.

Dual-Audience Targeting

Separate campaigns for NDIS professionals and participant families, each addressed differently.

Methodology Explainers

Video and carousel creative that demystifies functional behaviour assessment and support planning.

Qualified Enquiry Capture

Instant forms that collect only contact details, with screening handled in your private intake process.

Referrer Retargeting

Sustained retargeting of coordinators and site visitors across slow referral cycles.

Commission-Aware Copy

Messaging that respects NDIS Commission standards and Meta health policy together.

Audience Experiments

Structured testing of referrer segments, creative angles and messages to find what converts.

Intake-Level Attribution

Campaign reporting reviewed against aggregate intake outcomes in your own systems.

Caseload-Paced Reporting

Monthly reporting that matches spend and delivery to your available capacity.

FAQ

Your Positive Behaviour Support Facebook Ads Questions,
Answered Honestly

Answers to common questions about social advertising for Positive Behaviour Support services

Still have questions? We're here to help.

Book a free strategy call

Advertising platforms and selected software connections. We check integration options against your systems.

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